PC Repair on Wheels Blog

by Matthew Skelly Matthew Skelly No Comments

Outlook will not load

 

Problem:

When trying to start Outlook, you recieve the error :

“Cannot start Microsoft Office Outlook. Cannot open the Outlook window”

This error shows up because something has redirected or courrupted your user profile.

Solution:

Go to the Start menu. Hit run..then type the following;  Outlook.exe /resetnavpane
This clears and regenerates the Navigation Pane for the current profile

by Matthew Skelly Matthew Skelly No Comments

iOS 11.3 and 3D Touch Problems

What to Know About iOS 11.3 and 3D Touch Problems

Ah, iOS, our old nemesis. Every time Apple comes swooping in with bug fixes, it sprinkles in a few new ones. With the introduction of iOS 11.3, reports are flooding in that upgrading disables 3D Touch on iPhones. That goes for new and repaired phones.

Gadget Hacks reports this is a prominent bug on the iPhone 7 Plus, iPhone 8 Plus, and iPhone X, but that it may affect others, too. The silver lining is this bug doesn’t brick the phone. It temporarily disables 3D Touch shortly upon unlocking the screen with Touch ID or Face ID. It may also cause lock screen notifications to malfunction.

Some sources recommend running through a gauntlet of soft fixes like cleaning the home button, disabling 3D Touch, force restarting, and re-enabling 3D Touch, or re-adding fingerprints, but don’t count on any of those steps to fix the problem.

What’s the real solution?

If it’s not too late, don’t upgrade to iOS 11.3.

If it is too late, try downgrading to the previous version of iOS to ride out the bug fixes in safety.

If it’s too late, and the bug is more severe than expected, the issue may be hardware-related.

Expect questions from customers

This is a pressing concern because iOS 11.3 is a tempting upgrade. On top of performance and security enhancements, it promises a fix to Apple’s infamous battery throttling (in iPhones 6 through 7 Plus) by sharing battery performance stats and allowing users to turn off throttling.

For now, educate as many customers as possible on the risks of upgrading to iOS 11.3 until a bug fix comes along. It won’t be worth the enhancements if 3D Touch goes away.

Contact us with questions and concerns

iOS updates commonly cause glitches on devices old and new, but if you experience numerous problems with our iPhone replacement screens regarding this upgrade, please contact us and we will assist you to make the situation right.

 

Call us at: 440-777-7881 or e-mail: info@iphone-mend.com

by Matthew Skelly Matthew Skelly No Comments

Mail error “Your organization does not allow external forwarding”

Some Microsoft 365 accounts default to block automatic email forwarding as part of their outbound spam protection. If external forwarding is disabled for your Microsoft 365 account, you will see a specific bounce message in your inbox at Microsoft 365 after attempting to set up forwarding to Help Scout. The text of the bounce will include this line:

550 5.7.520 Access denied, Your organization does not allow external forwarding. Please contact your administrator for further assistance. AS(7555)

 

You may choose to enable automatic forwarding for all mailboxes in your Microsoft 365 account, or enable it only for the mailboxes you’re forwarding to Help Scout. Choose the option that is best according to your organization’s security policies.

Note: The menus and options you see in your Microsoft 365 account may vary depending on several factors, including the level of service you have with Microsoft or if you purchased Microsoft 365 through a reseller. Reach out to your reseller or Microsoft support if you are unable to follow the directions here.

Enable Automatic External Forwarding for All Mailboxes

1
Log in to your Office 365 Security & Compliance portal for Microsoft 365 and choose Threat management > Anti-spam or head directly to the Anti-spam settings page here: https://protection.office.com/antispam
2
Click the down arrow next to Outbound spam filter policy ‎(always ON) and click the Edit policy button.
3
Click the down arrow next to Automatic forwarding, then choose On – Forwarding is enabled from the dropdown. Click Save.
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