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by Matthew Skelly Matthew Skelly No Comments

Outlook won’t open, profile error

When Outlook won’t open, nine times out of ten, it’s a profile issue. You’re PST gets corrupt and Outlook just can’t open. Forunately, Outlook has a built in utility to fix just this…if you can find it.

The Utility is “Scanpst.exe” and it’s located in the C:programfilesOffice(version number) folder. Bring up the RUN command and access it there, then point it to your outlook PST file. These are usually located either in the hidden folder “C:Users (username)AppDataLocalMicrosoftOutlook” or in an Outlook folder in your Documents folder. The initial error check is quick. Ten minuets or so, but further repairs may take hours. Be prepared.

Once done, Outlook should open normally.

by Matthew Skelly Matthew Skelly No Comments

ATT Client email issues

Problem:

ATT mail not accepting password in clients like Outlook. When you hit send and receive, it comes up asking for a password you KNOW has been entered correctly.

Solution:

Worked with ATT Tech support who instructed me to get out of all email applications and login to the webmail. Log out of the web mail and try the client again, this preforms some sort of reset on the server. Email will now flow without asking for passwords.

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