Month: March 2020

by Matthew Skelly Matthew Skelly No Comments

NO USB mouse or keyboard

 

Problem:

You start up and can’t log in or do anything. Many times customers will think thier PC has frozen, but in actuallity it’s just not loading the USB mouse and keyboard drivers on boot (finds new devices but fails the driver install). You can tell this if you see ascreen saver come on or new messages still popping up in the corner.

Solution:

If it’s not finding the driver, quick solution is to point the search to the WindowsInf folder (browse my computer for drivers). This should at least get you functionality.

Setup searches a predefined path on the drive, looking in .inf files to find the best match for the Plug and Play ID of the device. This path is defined in the following registry location and is set to %SystemRoot%Inf by default:

HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionDevicePath: REG_EXPAND_SZ:%SystemRoot%Inf

Adding an entry with the actuall path may solve the problem her. Don’t delete the current path thoguh, add a ; and then type the path
; C:windowsinf

by Matthew Skelly Matthew Skelly No Comments

We remain open!

With the Apple stores closing thier doors forĀ  the time being, we understand our customers may have some concerns.

We will continue to stay open, maintaining our same business hours and shipping schedule.

We are taking the pandemic very seriously and have taken the following precautions as part of our organizational pandemic plan:

  • Strongly encourage team members who feel sick to stay home
  • Increased our company cleaning and disinfecting regimen
  • Distributed hand sanitizer to all team members
  • Posted CDC safety guidelines company-wide
by Matthew Skelly Matthew Skelly No Comments

Modify the registry to deactivate Windows

 

Problem:

The windows activation windows keeps poping up evenĀ  though windows says it’s been activated. This is frequently caused by someone using an activation crack, or by the wpa.dbl and wpa.bak files courrupting. Sometimes also happens after a repair installation of windows.

Before we can legitimatly (re)activate windows we first must de-activate it.

Solution:

In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
Expand SOFTWARE, and then expand Microsoft.
Expand Windows NT, and then expand CurrentVersion.
Under CurrentVersion, click WPAEvents.
In the right pane (topic area) of Registry Editor, right-click OOBETimer, and then click Modify.
Click to put the pointer in the Value data box. Then, modify any character that appears in the Value data box.
Click OK.

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