Month: November 2022

by Matthew Skelly Matthew Skelly No Comments


Don’t let your computer get this way! Call us for repair and all your IT needs!

by Matthew Skelly Matthew Skelly No Comments

Print spooler keeps crashing



No printers show up in the printer section of control panel. This is a result of the print spooler crashing. if you go in and manually restart the print spooler it runs until you try to do anything related to the printer then crashes again.


Usually this is the result of corrupt print drivers (possible virus infection causing the corruption. Make sure to run a quick malware scan). You may need to uninstall print drivers completely – including the registry entries.

If it is a local printer (My Computer), go to the following registry keys and delete the respective entries:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironments Windows NT x86 DriversVersion-2

If it is a network printer (network printer server or ), go to the following registry keys and delete the respective and entries:


HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintProviders LanMan Print ServicesServersPrinters

After the registry edit, you need to stop and restart the spooler service. At this point, you’ll be able to reinstall the printer driver correctly.

by Matthew Skelly Matthew Skelly No Comments

Stuck on a Pop Up!

Ever have one of those terrible pop ups “YOUR COMPUTER IS INFECTED!!!!!” trap you on a page while it blares loud warnings that the FBI is coming to raid your house and steal you cat? It happens to every one of my clients sooner or later. So how do you get out of it?


It’s a CTRL-ALT-DEL and kill the browser. But there’s a catch! Most browsers will offer to “restore session” when you bring it back up. DON’T! That’ll bring back the ad. Just start a new sessions and head back to your browsing!

by Matthew Skelly Matthew Skelly No Comments

How to shut down Windows!

You wouldn’t believe how many people I run into who still think turning off the ocmputer is just hitting the power button! I recently came across this article, which is one of the best descrpitions of how to properly shut down your computer I’ve found. you don’t need to eve read any further down than “Shur Down from the Start Menu”, but if you do you’ll find some even more clever tricks!