Advice

by Matthew Skelly Matthew Skelly No Comments

server reboot – Restart mobile mail and OWA

 

Problem:

Whenever the server reboots a process starts before the default website can start casuing mobile mail and OWA to not function.

Solution:

To restart default website in IIS right click task manager, click show processes from all users, end EdgeTransport.exe process, open “Internet Information Services (IIS)”, tree down experit-2k11sbs > sites > default website, on the right hand side where it says manage website click start, if restart and stop become highlighted, you have started the website which controls OWA and mobile mail.

by Matthew Skelly Matthew Skelly No Comments

Mail error “Your organization does not allow external forwarding”

Some Microsoft 365 accounts default to block automatic email forwarding as part of their outbound spam protection. If external forwarding is disabled for your Microsoft 365 account, you will see a specific bounce message in your inbox at Microsoft 365 after attempting to set up forwarding to Help Scout. The text of the bounce will include this line:

550 5.7.520 Access denied, Your organization does not allow external forwarding. Please contact your administrator for further assistance. AS(7555)

 

You may choose to enable automatic forwarding for all mailboxes in your Microsoft 365 account, or enable it only for the mailboxes you’re forwarding to Help Scout. Choose the option that is best according to your organization’s security policies.

Note: The menus and options you see in your Microsoft 365 account may vary depending on several factors, including the level of service you have with Microsoft or if you purchased Microsoft 365 through a reseller. Reach out to your reseller or Microsoft support if you are unable to follow the directions here.

Enable Automatic External Forwarding for All Mailboxes

1
Log in to your Office 365 Security & Compliance portal for Microsoft 365 and choose Threat management > Anti-spam or head directly to the Anti-spam settings page here: https://protection.office.com/antispam
2
Click the down arrow next to Outbound spam filter policy ‎(always ON) and click the Edit policy button.
3
Click the down arrow next to Automatic forwarding, then choose On – Forwarding is enabled from the dropdown. Click Save.
by Matthew Skelly Matthew Skelly No Comments

Off Facebook Activity

You know me. I don’t forward chain mail or conspiracy theories. I also don’t like apps that track you or send information into the cloud (Even when I set up residential computers I always set a local account, not a M$ one). I just went in and turned this off in my settings and then cleared the history which included things like Cnet and Comic Book Resources.

However if you turn off the function it takes 48 hours to turn off. And once the function is deactivated you will not be able to use FB to login to other sites. So if you enjoy the ability to use FB as a login source for other website you’ll want to leave it on, but clear your history from time to time. Make sure you check those setting!

by Matthew Skelly Matthew Skelly No Comments

Voice Searching and Scammers

One of the issues I’m constantly running into is people who have been taken advantage of by scammers. You know, the old “This is Microsoft calling! Your computer will self destruct in ten seconds unless you let us remote in and fix it for $200!”

These scams aren’t limited to hone calls though. there’s plenty of fake tech support ads floating through the web. In fact, when you do a web search for a tech support phone number, you always have to be extra careful. It’s not unusual for the first few numbers to be random tech places, using words like “Microsoft” or “Google” or “Norton” in thier names.

 

The rise of voice recognition technology on the smart phones that pervade our society has led to a new twist on this old scam. You see, while you can look at some of these URLS and try to figure out whether it’s legit or not… Alexa isn’t that clever.

The Better Business Bureau reports that scammers are taking advantage of Alexa and Siri’s auto-dialer to send you to the wrong websites or phone numbers. For instance, you may ask your phone to find you tech support for your printer, but the scammers have figured the keywords better than the manufacture and you end up talking to a tech support schemer who has no connection to the manufacturer whatsoever.

You’re always better getting your information from an official company website or correspondence such as a bill or invoice. For more information, visit BBB.org/Scamtracker

by Matthew Skelly Matthew Skelly No Comments

Cannot read from the source file or disk – undeletable

Problem:

File shows up in a folder, but any attempt to delete, rename or move it results in : “Error Deleting File or Folder – Cannot delete file: Cannot read from the source file or disk“.

If it’s a folder, no hidden files are inside it. You can read and write to it. No permissions error, and the file/folder is not set as hidden or read only in properties.

Dropping down to a DOS prompt and trying a DEL, DELTREE, or RN return the same error.

Solution:

This is caused by an invalid character in the file name. Possibly a dot or a space (Spaces are really hard to spot – they’re invisible. But try a rename and just use the arrow keys in the rename box. If there’s a space at the end, the arrow key will find it and move one character past the last letter). Normally Windows will not let you create something with an invalid character in the name, but it can happen if you’re in a system remotely and the connection gets cut off, or if there’s corruption on the Hard disk, or if the file was created by a Mac and then some how transferred over to the system.

I ran across a couple of possible solutions from the command prompt, but if your file has a space in the name, especially in the middle of the name, you won’t be able to run them.  Tried a couple of tools, “Killbox” returned a similar error – that the file dosen’t appear to exist. Finally came across “Unlocker”. This app will force a delete of the file. Start up the program and use it’s interface to browse to the file / folder in question (local or network drive, it doesn’t matter. as long as you can browse to it, the application can work with it), and from the actions list select “Delete”. File is immediately deleted. There’s also a “Rename” and a “Move” option. if your trying to preserve the file.

by Matthew Skelly Matthew Skelly No Comments

Keyboard shortcuts

 

It never ceases to amaze me how many of these keyboard shortcuts I use almost daily – and yet they still remain largely unknown to most people. Here’s a handy infographic to make all of our lives easier!

 

by Matthew Skelly Matthew Skelly No Comments

Keyboard shortcuts

 

It never ceases to amaze me how many of these keyboard shortcuts I use almost daily – and yet they still remain largely unknown to most people. Here’s a handy infographic to make all of our lives easier!

 

by Matthew Skelly Matthew Skelly No Comments

Disable Windows Updates in Windows 10 and 11

Problem:

Updates keep messing up the PC.
Look, I’ve never been a big fan of Windows Updates, especially the automatic ones. They kick in at exactly the wrong time, forcing you to wait to restart or going in badly pushing you into an inescapable boot loop. And it’s even worse since Windows 8, where you can no longer just disable them. However I’ve run across a solution that sometimes works…

Solution:

Try adding the following key to the registry:

  1. Use the Windows key + R keyboard shortcut to open the Run command.
  2. Type regedit, and click OK to open the Registry.
  3. Browse the following path: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows
  4. Right-click the Windows (folder) key, select New, and then click Key.
  5. Name the new key WindowsUpdate and press Enter.
  6. Right-click the newly created key, select new, and click Key.
  7. Name the new key AU and press Enter.
  8. Inside the newly created key, right-click on the right side, select New, and click on DWORD (32-bit) Value.
  9. Name the new key AUOptions and press Enter.
  10. Double-click the newly created key and change its value to 2. It’s for “Notify for download and notify for install”. Click OK.
  11. Close the Registry to complete the task.
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