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by Matthew Skelly Matthew Skelly No Comments

Stuck on a Pop Up!

Problem:
Ever have one of those terrible pop ups “YOUR COMPUTER IS INFECTED!!!!!” trap you on a page while it blares loud warnings that the FBI is coming to raid your house and steal you cat? It happens to every one of my clients sooner or later. So how do you get out of it?

Solution:

It’s a CTRL-ALT-DEL and kill the browser. But there’s a catch! Most browsers will offer to “restore session” when you bring it back up. DON’T! That’ll bring back the ad. Just start a new sessions and head back to your browsing!

by Matthew Skelly Matthew Skelly No Comments

Rebuild Boot Configuration File Windows 7

 

Problem:

Post rootkit removal windows may not boot and display 7B stop error. This CLI command set can rebuild files necessary for windows 7 to boot

Solution:

>bcdedit /export C:BCD_BU
>C:
>cd boot
>attrib bcd -s -h -r
>ren C:bootbcd bcd.old
>bootrec /rebuildbcd

by Matthew Skelly Matthew Skelly No Comments

Outlook won’t open, profile error

When Outlook won’t open, nine times out of ten, it’s a profile issue. You’re PST gets corrupt and Outlook just can’t open. Forunately, Outlook has a built in utility to fix just this…if you can find it.

The Utility is “Scanpst.exe” and it’s located in the C:programfilesOffice(version number) folder. Bring up the RUN command and access it there, then point it to your outlook PST file. These are usually located either in the hidden folder “C:Users (username)AppDataLocalMicrosoftOutlook” or in an Outlook folder in your Documents folder. The initial error check is quick. Ten minuets or so, but further repairs may take hours. Be prepared.

Once done, Outlook should open normally.

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