ATT Client email issues
Problem:
ATT mail not accepting password in clients like Outlook. When you hit send and receive, it comes up asking for a password you KNOW has been entered correctly.
Solution:
Worked with ATT Tech support who instructed me to get out of all email applications and login to the webmail. Log out of the web mail and try the client again, this preforms some sort of reset on the server. Email will now flow without asking for passwords.
Outlook will not load
Problem:
When trying to start Outlook, you recieve the error :
“Cannot start Microsoft Office Outlook. Cannot open the Outlook window”
This error shows up because something has redirected or courrupted your user profile.
Solution:
Go to the Start menu. Hit run..then type the following; Outlook.exe /resetnavpane
This clears and regenerates the Navigation Pane for the current profile
Outlook slow switching between folders
Problem:
A delay between switching folders in inbox, which is als present when switching back to inbox from other places such as Calander and Contacts. This can be fixed by disabling hardware accelleration.
Solution:
There may be a control for this in file/options/advanced under “Graphics” or “Display”. If not, you’ll have to edit the registry.
Step 1 – open your registry. Press the windows key and type “Regedit” then press enter or click the Regedit icon, windows 7 users you can type Regedit in your start bar.
Step 2 – Browse to: COMPUTER HKEY_CURRENT_USER Software Microsoft Office 15.0 Common Graphics. If you don not have a “Graphics” right click on “Common” and choose “New” then “Key” and create “Graphics” (no quotes)
Step 3 – Once on the Graphics “folder” right click it and choose new DWORD (32-bit) Value
Step 4 – Give the new DWORD a Value name: DisableHardwareAcceleration and give it a Value of 1 – Click OK to save it.