MTU Test
Problem:
How to check optimal WAN MTU settings.
Solution:
The primary reason is that in most if not all cases if you send packets at 1500 they will need to be fragmented resulting in degradation of performance. I would not reccomend changing the MTU settings without first checking the optimal settings for your environment, do not just take the word of your ISP, they are making a generalized statement that covers the masses, it is not a total optomization.
Checking is easy to do. First make sure that your MTU setting is in fact 1500 or the test is compromised and will result in a number that is too low.
The command is to see the largest packet is “ping -f -l XXXX www.XXX.com” -f -l forces the ping packet size to be what you specify, any size to lage returns a reply that the packet needed to be fragmented.
-l is a lowwercase L
XXXX is mtu speeds start at 1500 and decrease in multiples of 10 (1500, 1490, 1480 etc…) until you get a ping result, then increase in multiples of 1 until you again get the reply that the packets needed to be fragmented. The highest numbet that did not have to be fragmented is your highest optimal number. I would actually suggest decreasing it by 2. So if 1464 is the highest you could send without fragmentation set the MTU to 1462.
and XXX is a website of your choosing.
Grime Fighter keeps windows from booting
Problem:
Power on windows, but Avast Grime fighter immediately loads and cause a black scren – never moves farther than that. To make matters worse, there is no entry in the BIOS for this boot option.
Solution:
If your system runs Windows 8 or 8.1, please try this:
Boot to a Windows CD. You may have to disable Secure boot or mess wit UEFI settings in the bios to do this. As lon as the CD is the first boot device, it should allow you to bypass Grimefighter.
Select “Advanced options” -> “Troubleshoot” -> “Advanced Options” -> “Command Prompt”
Login to your Windows account if it prompts you
In the command prompt type (without the quotes) “bootrec /fixboot” and hit ENTER
Then type “exit” and hit ENTER
Select “Turn off your PC”
Power on the PC with the power button
If the above “bootrec /fixboot” command doesn’t work for you, you can remove the Grimefighter boot entry manually by booting back to the command prompt and doing this:
run “bcdedit /enum firmware”
Scroll up and look for the Windows Boot Manager entry with a description of Avast! Grimefighter
There will be an identifier number for this entry, it will be a random string of numbers like {233a9f91-efd8-4771-a9c7-5f4ecc823458}
Hightlight the identifier, including the curly braces, this will copy the identifier, so you can paste it into the next command, to paste after highlighting, you hit the right mouse key
Scroll back down so you can run another command
To delete the Grimefighter entry run “bcdedit /delete {233a9f91-efd8-4771-a9c7-5f4ecc823458}” using the identifier you have copied for your Grimefighter entry instead of my example one, be very careful here and make sure the identifier you delete is the one for Grimefighter, double check it before hitting ENTER
Laserjet p4015 constantly ramps up but dosen’t print
Problem:
When a print job is sent to the printer, the printer will display processing job on the control panel, and will continually ramp up and down attempting to print the job. After several minutes the printer will return to ready without posting any error messages. Occasionally, after several minutes the print job will print
Solution:
This usually isn’t a roller problem as the printer WILL pick up the paper, it just takes a few minuets, but it never hurts to check. Next check the firmware. If it’s older than 04.060.7, then it is causing a fault in the fuser. This is a documented problem and the fuser needs to be replaced. In addition, the firmware needs to be upgraded to version 04.060.7 or higher to prevent this error from recurring. You can download an executable firmware upgrade utility from :
Don’t forget to update the firmware to the latest version, if you haven’t already done it, to prevent the new fuser failing with the same fault.
Internet Explorer will not start
Problem:
Internet Explorer will not start, the hourglass goes around once and nothing happens, but in Task Manager you can see the process going
Solution:
One of two things is happening; Either you havea corrupted installation, or something is interfearing with the application.
1. Try to run IE in safe mode with add-ons disabled. If this works, you have an add-on crashing the app. Go to Internet Options, Programs, Manage add-ons and start disabling add-on programs untill you find the one causing the problem.
2. Revert IE to defaults. Internet Options, advanced, and start reseting from here. This may not fully solve the problem however. If there is an outside ap conflicting with IE, you may be able to log on once and then not again. Make sure to test repeatedly.
3.Uninstall Google Desktop. Google Desktop has know issues with IE and will sometimes cause it to not start.
Program syncing with Outlook 2010
Problem:
If security center service is missing or damaged, or antivirus software is not installed and current, Outlook 2010 will not allow sync with other apps without prompt. Eg. Commit.
Solution:
You could try adding the following key to the registry:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice14.0OutlookSecurity
In this key add the following value:
ObjectModelGuard, DWORD =2
The values 0, 1 and 2 correspond to the options in the Programmatic Access Security settings in the Trust Center.
0 = Warn if Anti-Virus is out of date (recommended)
1 = Always warn
2 = Never warn
Print spooler keeps crashing
Problem:
No printers show up in the printer section of control panel. This is a result of the print spooler crashing. if you go in and manually restart the print spooler it runs until you try to do anything related to the printer then crashes again.
Solution:
Usually this is the result of corrupt print drivers (possible virus infection causing the corruption. Make sure to run a quick malware scan). You may need to uninstall print drivers completely – including the registry entries.
If it is a local printer (My Computer), go to the following registry keys and delete the respective entries:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironments Windows NT x86 DriversVersion-2
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintPrinters
If it is a network printer (network printer server or ), go to the following registry keys and delete the respective and entries:
HKEY_CURRENT_USERPrintersConnections
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintProviders LanMan Print ServicesServersPrinters
After the registry edit, you need to stop and restart the spooler service. At this point, you’ll be able to reinstall the printer driver correctly.
Program syncing with Outlook 2010
Problem:
If security center service is missing or damaged, or antivirus software is not installed and current, Outlook 2010 will not allow sync with other apps without prompt. Eg. Commit.
Solution:
You could try adding the following key to the registry:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice14.0OutlookSecurity
In this key add the following value:
ObjectModelGuard, DWORD =2
The values 0, 1 and 2 correspond to the options in the Programmatic Access Security settings in the Trust Center.
0 = Warn if Anti-Virus is out of date (recommended)
1 = Always warn
2 = Never warn